Returns & Exchanges
At Naseem Perfume, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unused products in their original, sealed packaging.
Initiate Your Request
Contact our dedicated customer support team via email or our online portal with your order number and the reason for the return.
Prepare the Package
Securely pack the perfume in its original box and outer shipping carton to ensure the glass bottle remains protected during transit.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our olfactory experts verify the product is unopened and authentic, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing